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How do create a mailbox so somebody can have an email address?

This guide outlines how to create new email accounts and manage your mailbox settings through your administration portals.

🌐 Accessing Your Management Portals​

You can manage your email services through two different interfaces depending on your needs:

1. The Client Portal (Account Management)​

  • URL: portal.alfieweb.com
  • Purpose: Use this to manage your overall subscription, view billing, or access your hosting control panel to create new mail accounts.

2. The Webmail Interface (Email Access)​

  • URL: mail.yourdomain.com (or mail.alfieweb.com)
  • Purpose: Use this to log in to your specific email account, send/receive messages, and change individual mailbox settings.

📧 How to Create a New Mailbox​

Follow these steps to add a new email user to your domain:

Step 1: Log in to the Management Console​

  1. Navigate to mail.alfieweb.com.
  2. Log in using your administrative credentials - this is normally postmaster@yourdomain.com
  3. Nagivate to Domain Settings under more, domain settings.

Step 2: Access the User List​

  1. On the sidebar, click on Accounts..
  2. Click the New or Add User button.
  3. Enter a username and password and click Save.

Step 3: Edit Mailbox Details​

  1. Display Name: Enter the name people will see when they receive an email from this account.
  2. Password: Create a strong password (minimum 8 characters, including numbers and symbols).
  3. Service Access: Allow IMAP, POP3, SMTP and more services.

Step 4: Save & Test​

  1. Click Save.
  2. Test the new account by logging in at mail.alfieweb.com with the full email address and the password you just created.

Please note, once your domain is propergated. You may login at mail.yourdomain.com.

⚙️ Quick Management Tasks​

TaskWhere to go
Change a PasswordWebmail > Settings > Account Settings
Set an "Out of Office"Webmail > Settings > Autoresponder
Add an AliasClient Portal > Mailbox Settings > Aliases
Check Storage UsageWebmail (Bottom Left Corner)

Security Tip: Always enable Two-Factor Authentication (2FA) within the Webmail settings to ensure your business communications remain secure.